Overnight Front Desk

Mr C. Hotels; Evansville (IN); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Mr C. Hotels in Evansville, IN is seeking a Front Office Audit Specialist to ensure accurate posting and reconciliations across all outlets. The role includes nightly backups and system maintenance, while upholding company accounting policies and delivering prompt, courteous guest service.

Responsibilities cover front desk operations, check-ins/outs, reservations, and PBX tasks. Flexibility for varied schedules, including nights and holidays, is required to support guest experiences.

Qualifications

• Ability to perform daily audit functions accurately.
• Knowledge of front office accounting and credit policies.
• Flexibility to work nights, weekends or holidays.
• Strong guest-service orientation.

Responsibilities

• Perform daily audit functions for front office and each hotel outlet.
• Review room and tax postings for accuracy and correct errors.
• Complete nightly backup of front office computer system and audit programs.
• Rebuild and maintain front office system and reservations software as needed.
• Follow management company accounting and credit policies and procedures.
• Manage front desk duties including check-ins, check-outs, payments, and PBX operations with courteous service.

Skills

Attention to detail

Work ethic

Self-motivation

Team player

Flexible schedule

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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