Outreach Case Manager — Homeless Services

IHA; Pittsburgh (Allegheny County); On-site; USD 52,000 - 72,000; Full time

Job summary

Pittsburgh Mercy is seeking a PATH Clinical Case Manager to provide outreach and support to individuals experiencing homelessness across the community. The role helps both chronic and non-chronic clients access housing, behavioral health services, substance use treatment, and public benefits.

You will conduct outreach in shelters, encampments, and other sites, connecting individuals with resources while advocating for their needs and helping them achieve stability and access to essential

Qualifications

• Master's Degree in Social Services + 1 year of related social service experience OR Bachelor's Degree in Social Services + 3 years of related social service experience OR Associate Degree in Social Services + 4 years of related social service experience OR HS Diploma/GED +8 years of related social service experience.
• Valid Drivers' License
• Ability to operate organizational vehicle/van
• Act 33/34/73 clearances
• Pre-employment Drug Test

Responsibilities

• The PATH Clinical Case Manager provides direct outreach and support to individuals experiencing homelessness throughout the community.
• This role helps both chronic and non-chronic homeless populations access and navigate Allegheny County's Continuum of Care services, including housing assistance, behavioral health services, substance use treatment, and public benefits programs.
• The position involves conducting outreach in a variety of settings, including shelters, encampments, community locations, and other agency sites.
• The Clinical Case Manager connects individuals with resources, advocates for their needs, and supports them in achieving greater stability and access to essential services.
• Accurate and timely documentation is required in both the county's HMIS system and Pittsburgh Mercy's Avatar reporting system.

Skills

Valid Driver's License

Operate organizational vehicle/van

Education

Master's Degree in Social Services

Bachelor's Degree in Social Services

Associate Degree in Social Services

HS Diploma/GED

Job description

Pittsburgh Mercy is seeking a PATH Clinical Case Manager to provide outreach and support to individuals experiencing homelessness across the community. The role helps both chronic and non-chronic clients access housing, behavioral health services, substance use treatment, and public benefits.

You will conduct outreach in shelters, encampments, and other sites, connecting individuals with resources while advocating for their needs and helping them achieve stability and access to essential