Path Community Outreach Worker

Pittsburgh Mercy; Pittsburgh (Allegheny County); On-site; USD 52,000 - 65,000; Full time

Job summary

Pittsburgh Mercy is seeking a PATH Clinical Case Manager to provide outreach and support to individuals experiencing homelessness across Allegheny County. The role connects clients with housing, behavioral health services, substance use treatment, and public benefits, across shelters and community sites.

Responsibilities include documenting in HMIS and our Avatar system, advocating for client needs, and coordinating across programs to improve stability and access to essential services, while

Qualifications

• Master's/Bachelor's/Associate/H.S. diploma in social services with related experience per criteria.
• Valid driver's license is required.
• Ability to operate organizational vehicle/van.
• Act 33/34/73 clearances required.
• Pre-employment drug test required.

Responsibilities

• Provide direct outreach and support to individuals experiencing homelessness.
• Help clients access Continuum of Care housing, behavioral health services, and public benefits.
• Conduct outreach in shelters, encampments, community sites, and agency locations.
• Document accurately in HMIS and Avatar systems and manage multiple priorities.

Skills

Valid Driver's License

Operate organizational vehicle/van

Act 33/34/73 clearances

Pre-employment Drug Test

Education

Master's or Bachelor's or Associate or HS Diploma with related experience

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Note: Thisposition is funded by one or more grants. Assuch, this position is not covered by the Trinity Health Severance Pay Plan.

REQUIREMENTS:

• Master's Degree in Social Services + 1 year of related social service experience OR Bachelor's Degree in Social Services + 3 years of related social service experience OR Associate Degre e in Social Services + 4 years of related social service experience OR HS Diploma/GED +8 years of related social service experience.
• Valid Drivers’ License
• Ability to operate organizational vehicle/van
• Act 33/34/73 clearances
• Pre-employment Drug Test

SCHEDULE: (hourly/ non-exempt )

37.5 hours per week primarily M o nday-Friday 8 am-4pm with flexibility to meet consumer and/or program needs. Some nontraditional hours (evenings, weekends, and holidays to meet the needs of the program .)

ABOUT THE ROLE :

The PATH Clinical Case Manager provides direct outreach and support to individuals experiencing homelessness throughout the community. This role helps both chronic and non-chronic homeless populations access and navigate Allegheny County's Continuum of Care services, including housing assistance , behavioral health services, substance use treatment, and public benefits programs.

The position involves conducting outreach in a variety of settings, including shelters, encampments, community locations, and other agency sites. The Clinical Case Manager connects individuals with resources, advocates for their needs, and supports them in achieving greater stability and access to essential services.

Accurate and timely documentation is required in both the county's HMIS system and Pittsburgh Mercy's Avatar reporting system. Success in this role requires flexibility, strong organizational skills, and the ability to manage multiple priorities while responding to the changing needs of persons served throughout the day.

All duties are performed in accordance with applicable laws and regulations, as well as Pittsburgh Mercy's mission, policies, procedures, and standards of care.

ABOUT PITTSBURGH MERCY :

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.