Street Outreach Case Manager

Neighborhood Service Organization Inc; Detroit (MI); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Neighborhood Service Organization Inc is seeking a Street Outreach Case Manager in Detroit, MI. This community-based role involves intensive outreach, assessment, housing placement, and linkage to benefits under PATH oversight.

You will manage a caseload, perform intake and mental health assessments, develop service plans, and coordinate with landlords and housing programs to secure stable housing for participants. Strong documentation and HMIS skills are essential.

Competenze

• BA/BS/BSW in social work or related discipline is required.
• 2+ years' experience working with homeless individuals with mental illness.
• Experience with street outreach and case management is preferred.

Mansioni

• Case Management of a defined caseload under supervision.
• Provide street outreach to engage unsheltered individuals.
• Conduct intake and mental health assessments and develop service plans.
• Engage landlords and assist with housing placement and Rapid Rehousing processes.
• Document services, complete HMIS entries, and maintain records.

Conoscenze

Case Management

Outreach

HMIS documentation

Formazione

BA/BS/BSW in social work, human services or related discipline

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Detroit, MI, US

Summary

The Street Outreach Case Manager, as part of the Tumaini Center Homeless Recovery Services team and in collaboration with the person served, is responsible for providing assessment, case plan development, housing placement and linkage to benefits. This position is a community-based position, which involves intensive outreach services. The Street Outreach Case Manager provides services to an assigned caseload under the supervision of the PATH Outreach Supervisor.

Responsibilities

Primary Job Duties

• Case Management
• Provides street outreach to engage consumers who are defined as unsheltered.
• Provide follow-up services to known locations as identified by the person served.
• Performs thorough intake and mental health assessments on participants.
• Participates in team meetings and presents information obtained through the screening and assessment process.
• Develops service plans for participants based on intake and housing needs.
• Directly engages landlords/property managers.
• Refer participants to the Coordinated Assessment Model for housing placement.
• Assist participants through the Housing Choice Voucher process when scoring for Rapid Rehousing, including facilitating housing placement, and attending lease signings.
• Assist participants in understanding and abiding by their lease obligations.
• Carries out eviction prevention plans when needed.
• Provides intensive support services until participant is successfully housed.
• Assist participants in obtaining necessary household items.
• Documents services provided in a timely and accurate manner.
• Case Documentation
• Completes progress notes (which includes HMIS service transactions and HMIS case notes) according to agency policy.
• Uploads all required housing documents into HMIS.
• Maintains copies of all housing related documents within the participant’s record.
• Completes Assessments in a thorough and timely manner.
• Completes a Case Plan that addresses the needs and barriers identified during assessment and establishes measurable goals and objectives within a specified time frame.
• Completes and makes corrections to reports within time frames requested by supervisor.
• Consultation-
• Receives instructions and assignments, providing weekly caseload reports and makes recommendations to the professional team.
• Follows through with assigned tasks.
• Participates in supervisory meetings and team meetings.
• Accessing Community Resources
• Identifies resources within the community and assists clients to access resources such as security deposit, furniture, and other household items.
• Develops and maintains a working knowledge and relationship with providers of resources for clients.
• Apprises Administrative staff of service gaps that affect clients' functioning within the community.

Candidate Requirements

Education

BA/BS/BSW in social work, human services ore related discipline

Minimum Required Experience

2+ years' experience working with homeless individuals with mental illness required. Previous Street Outreach experience desired, although related experience will be considered.

Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.