Community Outreach Case Manager – Homeless Services

People-Encouraging-People; Baltimore (MD); On-site; USD 47,000 - 55,000; Full time

Job summary

People-Encouraging-People is seeking a full-time outreach-focused professional in Baltimore, MD to connect patients with community health services and coordinate care across agency, community, and home settings.

The role emphasizes conducting client outreach, screening, and collaboration with healthcare and social service providers to ensure comprehensive care and appropriate referrals for individuals in the Homeless Services program.

Qualifications

• High School Diploma and/or equivalent work experience.
• One to six months OJT required for efficient job performance.
• Excellent communication, problem solving and organizational skills.

Responsibilities

• Conduct visits to various agencies, shelters and hospitals to recruit clients for the Homeless Services program.
• Screen clients upon admission to the Homeless Services program; obtain complete psychiatric and medical health history.
• Coordinate client care and collaborate with other social and community agencies, advocating for clients; refer clients to other treatment facilities/community resources as required.
• Participate in community mobile treatment related meetings, client care conferences, clinical programs, etc.
• Instruct clients and families in regards to: nutrition, medication, side effects, and all physical/psychiatric illnesses, dental care, substance abuse prevention, health maintenance and preventative care, including activities related to diagnostic testing preparation and prescribed treatment for acute and short-term treatment.
• Provide training in communicable disease prevention; prevention of sexually transmitted diseases, including HIV/AIDS, as needed and if credentialed.
• Assess acute health problems of clients to determine the most appropriate health care provider and make referrals.
• Act as a liaison between the Agency and various community programs.
• Serve as a resource for other staff members in the development of the case management role with their clients.
• Provide advocacy and appropriate resources for clients.

Skills

Communication

Problem solving

Organizational skills

Education

High School Diploma or GED

Job description

People-Encouraging-People is seeking a full-time outreach-focused professional in Baltimore, MD to connect patients with community health services and coordinate care across agency, community, and home settings.

The role emphasizes conducting client outreach, screening, and collaboration with healthcare and social service providers to ensure comprehensive care and appropriate referrals for individuals in the Homeless Services program.