Crisis & Housing Support Specialist

Trinity Health; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

403B with employer match

Paid Time Off (PTO)

Medical, Dental, Vision

Life Insurance

Paid Holiday Days

Plus more…

Job summary

Pittsburgh Mercy is seeking a Housing & Behavioral Health Support Specialist for our Mercy of Care program. This role provides direct service, crisis response, and coordinated support to shelter guests facing homelessness and mental health challenges.

The position requires crisis intervention skills, relationship-building with guests, service coordination with healthcare and housing partners, and meticulous administrative work to meet program guidelines. Equal opportunity employer.

Qualifications

• Master's in human services and 1 year of residential or crisis delivery, or bachelor's in human services and 3 years of homeless/behavioral health/crisis services.
• Act 33/34/73 clearances may be required.
• Pre-employment drug test may be required.

Responsibilities

• Crisis Intervention: Provide timely and effective support during behavioral health emergencies.
• Relationship Building: Cultivate trust-based relationships with shelter guests.
• Service Coordination: Collaborate with mental health, primary care, social service, and housing providers.
• Administrative Duties: Maintain accurate records and required documentation.
• Advocacy and Support: Guide guests to navigate mental health and housing systems.

Skills

Crisis intervention

Relationship building

Service coordination

Administrative duties

Advocacy and support

Education

Master's in human services

Bachelor's in human services

Associate's in Mental Health

High School diploma

Job description

Pittsburgh Mercy is seeking a Housing & Behavioral Health Support Specialist for our Mercy of Care program. This role provides direct service, crisis response, and coordinated support to shelter guests facing homelessness and mental health challenges.

The position requires crisis intervention skills, relationship-building with guests, service coordination with healthcare and housing partners, and meticulous administrative work to meet program guidelines. Equal opportunity employer.