Outpatient Scheduling & Registration Specialist

WVU Medicine; Morgantown (WV); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

WVUH West Virginia University Hospitals in Morgantown seeks a Scheduling/Registration Clerk to manage outpatient visits and procedures, including scheduling, cancellations, registrations, and collecting necessary information for registrations.

The role emphasizes strong communication, accurate data collection, and timely responsiveness to patient and staff needs in a standard office environment.

Qualifications

• High School diploma or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Responsabilités

• Checks in and checks out patients in accordance with Scheduling/Registration guidelines, prioritizing according to patient needs.
• Obtain and verify patient guarantor information at least yearly; generate referrals/authorizations as needed.
• Schedule and register patients based on guidelines and medical appropriateness within the clinic.
• Coordinate follow-up appointments and testing at checkout.
• Collect all time-of-service payments and copayments; reconcile cash drawer daily.
• Respond to patient and staff needs and complaints within the patient care environment.
• Consult with referring physician offices to ensure orders exist and obtain them as needed.

Connaissances

Communication

Formation

High School diploma

Description du poste

WVUH West Virginia University Hospitals in Morgantown seeks a Scheduling/Registration Clerk to manage outpatient visits and procedures, including scheduling, cancellations, registrations, and collecting necessary information for registrations.

The role emphasizes strong communication, accurate data collection, and timely responsiveness to patient and staff needs in a standard office environment.