Outpatient Scheduler & Patient Concierge

Astera Cancer Care; Wichita (KS); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Wichita Urology Group in Wichita, KS is seeking an Outpatient Scheduler to schedule procedures per physician orders and ensure patient-centered service. The role involves coordinating with physicians, APPs, radiology, labs, and outside specialists, while ensuring accurate pre-procedure information and timely follow-ups.

The scheduler will verify insurance, obtain authorizations as needed, and maintain organized, compliant scheduling workflows in a fast-paced clinical setting.

Qualifications

• 1-2 years in the medical field.
• Knowledge in outpatient scheduling.
• Great communication skills.
• Ability to multi-task and pay attention to detail.
• Exceptional organizational skills.

Responsibilities

• Schedule outpatient procedures for multiple Physicians including radiology, lab and other outside specialists as needed.
• Communicate with various hospitals and other facilities schedulers to schedule patients accordingly.
• Complete and send any forms and paperwork to hospitals, clinics and other Physicians.
• Communicate with patients about pre-procedure instructions, follow-up appointments and answer any questions patients may have about their procedure.
• Work with Physicians, APP’s and nursing staff to ensure patients are being scheduled promptly and accurately.
• Verify correct scheduling based off of insurance policies.
• Review patient electronic records to verify medical history and verify if a clearance is needed.
• Verify insurance and send to procedure information to billing, obtain precertification and/or authorization as needed.
• Perform in an organized manner to manage the workload with accuracy.
• Perform other duties as assigned or requested

Skills

Scheduling

Communication

Multitasking

Organizational skills

Job description

Wichita Urology Group in Wichita, KS is seeking an Outpatient Scheduler to schedule procedures per physician orders and ensure patient-centered service. The role involves coordinating with physicians, APPs, radiology, labs, and outside specialists, while ensuring accurate pre-procedure information and timely follow-ups.

The scheduler will verify insurance, obtain authorizations as needed, and maintain organized, compliant scheduling workflows in a fast-paced clinical setting.