Outpatient Scheduler

Astera Cancer Care; Wichita (KS); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Wichita Urology Group in Wichita, KS is seeking an Outpatient Scheduler to schedule procedures per physician orders and ensure patient-centered service. The role involves coordinating with physicians, APPs, radiology, labs, and outside specialists, while ensuring accurate pre-procedure information and timely follow-ups.

The scheduler will verify insurance, obtain authorizations as needed, and maintain organized, compliant scheduling workflows in a fast-paced clinical setting.

Qualifications

• 1-2 years in the medical field.
• Knowledge in outpatient scheduling.
• Great communication skills.
• Ability to multi-task and pay attention to detail.
• Exceptional organizational skills.

Responsibilities

• Schedule outpatient procedures for multiple Physicians including radiology, lab and other outside specialists as needed.
• Communicate with various hospitals and other facilities schedulers to schedule patients accordingly.
• Complete and send any forms and paperwork to hospitals, clinics and other Physicians.
• Communicate with patients about pre-procedure instructions, follow-up appointments and answer any questions patients may have about their procedure.
• Work with Physicians, APP’s and nursing staff to ensure patients are being scheduled promptly and accurately.
• Verify correct scheduling based off of insurance policies.
• Review patient electronic records to verify medical history and verify if a clearance is needed.
• Verify insurance and send to procedure information to billing, obtain precertification and/or authorization as needed.
• Perform in an organized manner to manage the workload with accuracy.
• Perform other duties as assigned or requested

Skills

Scheduling

Communication

Multitasking

Organizational skills

Job description

Job Title: Outpatient Scheduler

Department: Nursing - Clinical
Overtime Status: Non-exempt
Position reports to: Clinical Manager
Location of position: Wichita, KS

Position Summary

The Outpatient Scheduler utilizes their clinical knowledge to schedule appropriate procedures per Physician and Advanced Practice Provider (APP) orders. The Outpatient Scheduler is responsible for scheduling procedures consistent with the patient’s diagnoses and the procedure requested. The Outpatient Scheduler must provide excellent customer service with patients, employees and outside medical practices.

Responsibilities

• Schedule outpatient procedures for multiple Physicians including radiology, lab and other outside specialists as needed
• Communicate with various hospitals and other facilities schedulers to schedule patients accordingly
• Complete and send any forms and paperwork to hospitals, clinics and other Physicians
• Communicate with patients about pre-procedure instructions, follow-up appointments and answer any questions patients may have about their procedure
• Work with Physicians, APP’s and nursing staff to ensure patients are being scheduled promptly and accurately
• Verify correct scheduling based off of insurance policies
• Review patient electronic records to verify medical history and verify if a clearance is needed
• Verify insurance and send to procedure information to billing, obtain precertification and/or authorization as needed
• Perform in an organized manner to manage the workload with accuracy
• Perform other duties as assigned or requested

Qualifications

• 1-2 years in the medical field
• Knowledge in outpatient scheduling
• Great communication skills
• Ability to multi-task and pay attention to detail
• Exceptional organizational skills

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skill in appropriate documentation and records maintenance. Skill in usage of PC, multi-line phone, copier, fax, and printer. Ability to interpret, adapt and apply written guidelines and procedures to standard work practice. Ability to speak effectively before individuals and/or groups. Able to hear average or normal conversations and receive ordinary information. Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Prolonged periods of sitting, standing or walking may be required.

Working Conditions

Fast paced clinical environment. Contact with Physicians, staff, patients, care givers and outside medical/surgical practices. Wichita Urology Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity or genetics. In addition to federal law requirements, Wichita Urology Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Wichita Urology Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Wichita Urology Group’s employees to perform their job duties may result in discipline up to and including discharge.

Wichita Urology Group

For more than 80 years, Wichita Urology Group (WUG) has been dedicated to providing comprehensive, patient-centered urologic care to individuals and families throughout Kansas and the surrounding region. As one of the largest and most established urology practices in the Midwest, our team of boardcertified physicians, advanced practice providers, and highly trained clinical staff offer expert diagnosis and treatment for a full spectrum of urologic conditions. Our providers combine decades of experience with advanced technology and innovative treatment options to deliver exceptional outcomes while maintaining a personalized approach to care. From routine urologic services to complex surgical procedures, cancer treatment, men's health, women's pelvic health, kidney stone management, and advanced diagnostic imaging, we are committed to helping patients achieve the highest quality of life. At Wichita Urology Group, our mission is to provide compassionate, evidence-based care in a welcoming environment where patients feel heard, respected, and supported throughout their healthcare journey. Through continuous investment in technology, clinical excellence, and patient education, we remain committed to advancing urologic care for the communities we serve.

Wichita Urology Surgery Center

Wichita Urology Surgery Center Wichita Urology Surgery Center (WUSC) is a state-of-the-art ambulatory surgery center dedicated exclusively to providing high-quality outpatient urologic care. Designed with patient comfort, safety, and efficiency in mind, WUSC offers a convenient alternative to hospital-based procedures while maintaining the highest standards of clinical excellence. Our experienced surgeons, anesthesia professionals, nurses, and surgical staff specialize in a wide range of urologic procedures utilizing advanced technology and minimally invasive techniques. By focusing exclusively on urology, our team is able to deliver exceptional expertise, streamlined care, and outstanding patient outcomes. Patients benefit from a personalized surgical experience, reduced wait times and the comfort of a dedicated team and care. Our commitment to safety, quality, and patient satisfaction is reflected in every aspect of the surgical experience—from pre-operative education through post-operative recovery. At Wichita Urology Surgery Center, we are proud to provide comprehensive, coordinated care that ensures patients receive the highest level of treatment. Together, we are committed to delivering exceptional surgical care with compassion, innovation, and excellence.