Outpatient Scheduler & Patient Access Specialist

Sarasota Memorial Health Care System; Venice (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking an organized scheduler for outpatient services. This role handles patient preregistration, coordinates schedules with physicians, and communicates necessary instructions to patients and staff.

The position requires at least 1 year of customer service or healthcare experience, with knowledge of medical insurance terminology. PRN rate and hospital policies govern duties and compensation.

Qualifications

• Minimum 1 year in customer service, administrative, or healthcare settings.

Responsibilities

• Interview and schedule patients for outpatient services.
• Coordinate patient schedules with physicians to maximize satisfaction.
• Communicate patient instructions, authorization requirements, and referrals to patients and staff.
• Create estimates for patient financial responsibility and collect co-insurance, co-payment, and deductible as indicated.
• Ensure adherence to hospital financial policies and transfer complex cases to appropriate departments.

Skills

Customer service

Administrative experience

Healthcare experience

Communication skills

Call center experience

Medical insurance knowledge

ICD-9/ICD-10/CPT coding

Education

High School Diploma, GED or Certificate

Job description

Sarasota Memorial Health Care System is seeking an organized scheduler for outpatient services. This role handles patient preregistration, coordinates schedules with physicians, and communicates necessary instructions to patients and staff.

The position requires at least 1 year of customer service or healthcare experience, with knowledge of medical insurance terminology. PRN rate and hospital policies govern duties and compensation.