Patient Scheduler I – Growth & Impact in Healthcare

Sarasota Memorial Health Care System; Sarasota (FL); Vor Ort; USD 25.000 - 38.000; Vollzeit

Benefits dieser Stelle

PTO day one

Tuition Reimbursement

Medical, Prescription, Dental, Vision—

FSAs (Health Care & Dependent Care)

Life Insurance

Disability Insurance

403b Retirement Savings Plan

Free Parking

On-campus Dining discount

Credit Union

Zusammenfassung

Sarasota Memorial Health Care System is a non-profit hospital in Sarasota, Florida. We focus on delivering top-tier patient care and expanding services, including a new Cancer Institute and campus growth.

This role supports outpatient scheduling, preregistration, and patient financial interactions in a busy hospital setting. Ideal candidates will have at least one year in customer service or healthcare, and familiarity with medical insurance terminology.

Qualifikationen

• Minimum of one year of customer service, general administrative, or healthcare experience.
• Preferred: analyze problems and offer solutions.
• Preferred: call center experience.
• Preferred: effective communication and handling difficult customer situations.
• Preferred: knowledge of medical insurance and terminology.
• Preferred: ICD-9/ICD-10 coding and current CPT coding.

Aufgaben

• Interview and schedule patients for outpatient services and preregistration.
• Coordinate patient schedules to maximize satisfaction for patients and physicians.
• Communicate patient instructions, authorization/pre-certification/referral requirements to patients, physician offices, and SMHCS staff.
• Maintain scheduling and pre-registration accuracy per department standards.
• Create estimates for patient financial responsibility and collect co-insurance, co-pay, and deductible as indicated.
• Initiate process to ensure patients meet hospital financial policies and transfer to appropriate departments for complex situations.

Kenntnisse

Customer service

Ausbildung

High School Diploma / GED

Jobbeschreibung

Sarasota Memorial Health Care System is a non-profit hospital in Sarasota, Florida. We focus on delivering top-tier patient care and expanding services, including a new Cancer Institute and campus growth.

This role supports outpatient scheduling, preregistration, and patient financial interactions in a busy hospital setting. Ideal candidates will have at least one year in customer service or healthcare, and familiarity with medical insurance terminology.