Patient Experience Specialist, Front Office

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a patient services associate responsible for patient scheduling, check-in, checkout, and follow-up activities. You will act as a liaison among physicians, patients, the facility, and insurance companies while collecting payments at checkout.

You must observe strict confidentiality, demonstrate a positive organizational attitude, and uphold the system’s Mission, Vision, and Values in daily interactions and service to patients and families.

Qualifications

• Computer, keyboard and data input skills required.
• Pleasant, professional demeanor.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously with proficiency.
• Dependability/reliability required.

Skills

Data entry

Customer service

Interpersonal skills

Communication

Multitasking

Dependability

Education

High School Diploma / GED

Tools

MS Office

Job description

Sarasota Memorial Health Care System is seeking a patient services associate responsible for patient scheduling, check-in, checkout, and follow-up activities. You will act as a liaison among physicians, patients, the facility, and insurance companies while collecting payments at checkout.

You must observe strict confidentiality, demonstrate a positive organizational attitude, and uphold the system’s Mission, Vision, and Values in daily interactions and service to patients and families.