Front Office Patient Relations Coordinator

Sarasota Memorial Health Care System; Sarasota Heights (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Sarasota Memorial Health Care System seeks a patient service representative in Neurology to manage patient scheduling, check-in/check-out, and follow-ups. You will serve as a liaison among physicians, patients, and the insurance company while handling collections at checkout.

The role requires strong computer and data entry skills, a professional demeanor, and the ability to multitask in a fast-paced medical office environment, while upholding confidentiality and compliance standards.

Qualifications

• Must have computer, keyboard and data input skills.
• Must maintain a pleasant and professional demeanor.
• Must establish and maintain effective working relationships.
• Must demonstrate initiative and self-direction.
• Must be able to perform multiple tasks simultaneously with proficiency and reliability.

Responsibilities

• Schedule patients and manage check-in and checkout processes.
• Serve as liaison between physician, patient, facility and insurance company.
• Handle patient collections at checkout.
• Maintain strict confidentiality of patient information.
• Adhere to compliance standards and organizational mission, vision, and values.

Skills

Computer skills

Data entry skills

Pleasant demeanor

Interpersonal relationships

Initiative and self-direction

Multitasking

Dependability

Education

High school diploma or GED

Some college or vocational training

Tools

EHR/EMR

Microsoft Office (Word, Excel, Outlook, PowerPoint, Access)

Medical terminology

Job description

Sarasota Memorial Health Care System seeks a patient service representative in Neurology to manage patient scheduling, check-in/check-out, and follow-ups. You will serve as a liaison among physicians, patients, and the insurance company while handling collections at checkout.

The role requires strong computer and data entry skills, a professional demeanor, and the ability to multitask in a fast-paced medical office environment, while upholding confidentiality and compliance standards.