Outpatient Services & Insurance Verification Specialist

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Registration professional to greet patients, collect financial and insurance data, and verify authorizations. The role supports scheduling and handles patient payments at checkout while maintaining strict confidentiality.

The ideal candidate has at least two years in customer service, with preferred college/vocational training, typing speed of 30–40 wpm, and familiarity with medical terminology and payer processes.

Qualifications

• Minimum two (2) years of experience in a customer service setting.
• Prefer college or vocational training.
• Typing 30–40 wpm preferred.
• Knowledge of medical terminology and third party payers.
• Proficient in Windows-based programs and professional, courteous communication.

Responsibilities

• Greets patients and collects complete financial and insurance information.
• Verifies required authorizations and insurance coverage as needed.
• Answers phones and routes calls to the appropriate party.
• Acts as liaison between facility, physician, insurer and other healthcare agencies.
• Handles patient payments at registration and maintains confidentiality.
• Schedules appointments and procedures; may supervise in absence of office manager.

Skills

Customer service

Education

High School Diploma

Tools

Windows-based programs

Job description

Sarasota Memorial Health Care System is seeking a Registration professional to greet patients, collect financial and insurance data, and verify authorizations. The role supports scheduling and handles patient payments at checkout while maintaining strict confidentiality.

The ideal candidate has at least two years in customer service, with preferred college/vocational training, typing speed of 30–40 wpm, and familiarity with medical terminology and payer processes.