Patient Access Scheduler – Start Your Healthcare Impact

Sarasota Memorial Health Care System; Sarasota (FL); Sur place; USD 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Paid Time Off (start earning PTO onday

Tuition Reimbursement

Discounted Medical, Prescription, and

Flexible Spending Accounts (HealthCare

Life Insurance

Disability Insurance

403b Retirement Savings Plan

Free Parking

Résumé du poste

Sarasota Memorial Health Care System is a non-profit hospital serving Sarasota, Florida. We focus on delivering exceptional care with a patient-first approach and ongoing growth across campuses.

The Patient Access_Corp team interviews and schedules patients for outpatient services, handling preregistration and coordinating with physicians and departments to ensure a smooth patient experience.

Qualifications

• Require a minimum of one (1) year of customer service, general administrative, or healthcare experience.
• Prefer the ability to analyze problems and offer solutions.
• Prefer the ability to work in a call center environment.
• Prefer effective communication skills, including the ability to handle difficult customer situations.
• Prefer general knowledge of medical insurance and terminology.
• Prefer knowledge of ICD-9/ICD-10 coding and current CPT coding.

Responsabilités

• Interview and schedule patients for outpatient services, including preregistration.
• Coordinate patient schedules to maximize patient and physician satisfaction institution-wide.
• Communicate patient instructions, physician order requirements, authorization/referral requirements to patients, and staff.
• Maintain scheduling and pre-registration accuracy per department standards.
• Create estimates for patient financial responsibility and collect co-insurance, co-payment, and deductible as indicated.
• Initiate processes to ensure patients meet hospital financial policies and transfer to appropriate departments for complex cases.

Connaissances

Customer service

General administrative

Healthcare experience

Formation

High School Diploma, GED or Certificate

Description du poste

Sarasota Memorial Health Care System is a non-profit hospital serving Sarasota, Florida. We focus on delivering exceptional care with a patient-first approach and ongoing growth across campuses.

The Patient Access_Corp team interviews and schedules patients for outpatient services, handling preregistration and coordinating with physicians and departments to ensure a smooth patient experience.