Outpatient Scheduler & Patient Access Specialist

WVU Medicine; Morgantown (WV); Hybrid; USD 32,000 - 42,000; Full time

Job summary

WVUH West Virginia University Hospitals in Morgantown, WV, seeks a Centralized Scheduler to manage outpatient scheduling, registration, and related duties across ambulatory clinics. Position involves verifying patient information, coordinating referrals, and handling payments in a fast-paced office setting.

The role emphasizes strong communication, accuracy, and adherence to scheduling guidelines, with a 40-hour workweek in a standard office environment.

Qualifications

• High School diploma or equivalent.
• State criminal background check may be required for regulated areas.

Responsibilities

• Check in and check out patients according to scheduling/registration guidelines.
• Obtain and verify guarantor information to keep records up to date.
• Schedule and register patients based on guidelines and clinic requirements.
• Coordinate follow-up appointments and testing at check-out.
• Collect information from patients to schedule and register appointments.
• Communicate scheduling changes to staff and patients as needed.
• Respond to patient inquiries promptly and professionally.
• Reconcile cash drawer and report discrepancies to supervisor.
• Collect signatures on waivers for managed care at check-in.

Skills

Communication skills

Education

High School diploma or equivalent

Job description

WVUH West Virginia University Hospitals in Morgantown, WV, seeks a Centralized Scheduler to manage outpatient scheduling, registration, and related duties across ambulatory clinics. Position involves verifying patient information, coordinating referrals, and handling payments in a fast-paced office setting.

The role emphasizes strong communication, accuracy, and adherence to scheduling guidelines, with a 40-hour workweek in a standard office environment.