Centralized Scheduler - Front Desk for Outpatient Clinics

WVU Medicine; Morgantown (WV); Hybrid; USD 32,000 - 45,000; Full time

Job summary

WVUH West Virginia University Hospitals in Morgantown seeks an Office Scheduling/Registration Coordinator to manage outpatient visits and procedures across ambulatory clinics, handling check-in/out, guarantor information, referrals, and scheduling priorities.

Responsibilities include obtaining orders, collecting copayments, reconciling cash, and communicating with patients and staff about changes, while ensuring documentation and timely responses in a patient-care environment.

Qualifications

• Strong written and verbal communication skills.
• High School diploma or equivalent.
• Background check (state) and federal check if applicable for regulated areas.

Responsibilities

• Check in/out patients per Scheduling/Registration guidelines, prioritizing needs.
• Obtain and verify guarantor information annually to keep patient records up to date.
• Schedule and register patients based on guidelines and clinic eligibility.
• Ensure follow-up appointments and testing are coordinated at check-out.
• Collect all information needed to schedule/register appointments.
• Identify and communicate scheduling modification needs.
• Notify staff of scheduling changes due to cancellations.
• Respond to patient and staff needs within the patient-care environment.
• Consult with referring physicians to verify orders and obtain them as needed.
• Collect copays at check-in/check-out and reconcile cash drawer at end of day.
• Record signatures on waivers for managed care at check-in; complete daily tasks in scheduling.

Skills

Strong written and verbal comms

Education

High School diploma or equivalent

Job description

WVUH West Virginia University Hospitals in Morgantown seeks an Office Scheduling/Registration Coordinator to manage outpatient visits and procedures across ambulatory clinics, handling check-in/out, guarantor information, referrals, and scheduling priorities.

Responsibilities include obtaining orders, collecting copayments, reconciling cash, and communicating with patients and staff about changes, while ensuring documentation and timely responses in a patient-care environment.