Outpatient Rehab Office Lead

Advocate Health; Mequon (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth opportunities

Job summary

Advocate Health in Mequon, WI seeks a capable Clinical Office Assistant to support the athletic rehabilitation and outpatient services. You will coordinate workflow, handle scheduling, billing, and records, and assist with HR tasks as needed.

The role requires at least high school diploma and an estimated 5 years of clerical experience, with strong Microsoft Office skills and excellent communication. In-person work, Monday–Friday, 8:00 am–4:30 pm, with benefits eligibility.

Qualifications

• Microsoft Office proficiency required.
• Demonstrated project coordination skills.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated customer service skills including service recovery.

Responsibilities

• Coordinate operational workflow of clinical office staff to ensure efficiency.
• Assist supervisor with HR responsibilities including interviewing and onboarding.
• Provide administrative support: reception, scheduling, data entry, billing, medical records.
• Serve as a resource for department staff and physicians, supporting policy development and service management.
• Schedule calendar of appointments and travel; coordinate meetings.
• Oversee department supplies and budget-conscious procurement; arrange maintenance.
• Resolve customer concerns and identify improvement projects.
• Gather and summarize data for reports and monitoring.

Skills

Microsoft Office

Project coordination

Customer service

Interpersonal communication

Education

High School Diploma

Job description

Advocate Health in Mequon, WI seeks a capable Clinical Office Assistant to support the athletic rehabilitation and outpatient services. You will coordinate workflow, handle scheduling, billing, and records, and assist with HR tasks as needed.

The role requires at least high school diploma and an estimated 5 years of clerical experience, with strong Microsoft Office skills and excellent communication. In-person work, Monday–Friday, 8:00 am–4:30 pm, with benefits eligibility.