Outpatient Medical Office Specialist — Front Desk & Scheduling

Hackensack Meridian Health Inc.; Neptune Township (NJ); On-site; USD 40,000 - 52,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to perform front desk and administrative duties in the ambulatory setting, ensuring smooth check-in, scheduling, registration and check-out processes. You will support the care team and enhance patient experience across multiple locations.

Qualified candidates have a High School diploma or GED, 1+ year of customer service, strong communication skills, and proficiency with MS Office/Google Suite.

Qualifications

• High School diploma or GED required.
• 1+ years customer service experience.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• Must be able to travel to various locations.
• Reliable transportation required.
• Proficient with Microsoft Office and Google Suite.

Responsibilities

• Handle front desk functions including check-in, scheduling, registration and check-out.
• Provide optimal support to the medical team and ensure a positive patient experience.
• Manage multiple tasks and prioritize in a busy ambulatory setting.

Skills

Customer service

Multitasking

Time management

Communication

Travel to locations

Computer skills

Education

High School diploma or GED

Associates Degree

Tools

EMR/EHR experience

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to perform front desk and administrative duties in the ambulatory setting, ensuring smooth check-in, scheduling, registration and check-out processes. You will support the care team and enhance patient experience across multiple locations.

Qualified candidates have a High School diploma or GED, 1+ year of customer service, strong communication skills, and proficiency with MS Office/Google Suite.