Patient Care & Scheduling Specialist

Healogics LLC; Somerset (KY); On-site; USD 22,000 - 27,000; Full time

Job summary

Healogics LLC in Kentucky is seeking a Patient Navigator to manage front office tasks in an outpatient wound care center. You will greet patients, schedule appointments, verify insurance, enter data, and coordinate testing and transportation as needed.

The role requires a High School Diploma or GED, 2+ years in medical office administration, and strong Microsoft Office skills; prior medical coding is a plus.

Qualifications

• High School Diploma or GED; Associate's degree preferred.
• 2+ years of office administration experience in a medical setting.
• Prior medical coding experience preferred.

Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Actively participates in staff meetings to support key functions within the Center.
• Greets patients and other visitors, answers and routes calls to appropriate staff.
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders.
• Works and schedules for provider, according to the care continuum model.
• Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
• Collects and enters patient charges in databases.
• Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
• Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
• Coordinates/schedules ancillary testing with other hospital departments.
• Arranges for patient transportation as needed.
• Maintains office equipment and supplies as needed, and medical supplies as directed.
• Performs other duties as required.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Confidentiality

Teamwork

Typing 60 wpm

Education

High School Diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

Healogics LLC in Kentucky is seeking a Patient Navigator to manage front office tasks in an outpatient wound care center. You will greet patients, schedule appointments, verify insurance, enter data, and coordinate testing and transportation as needed.

The role requires a High School Diploma or GED, 2+ years in medical office administration, and strong Microsoft Office skills; prior medical coding is a plus.