Patient Navigator & Front Office Specialist

Healogics, Inc.; Louisville (KY); Hybrid; USD 18,000 - 30,000; Full time

Job summary

Healogics, Inc. is hiring a Patient Navigator / Front Office Coordinator for our Louisville outpatient wound care center.

You will greet patients, manage calls and scheduling, verify insurance, prepare patient charts, and support provider workflows to keep daily operations running smoothly. The ideal candidate has a high school diploma, 2+ years of medical front-office experience, proficiency in Microsoft Office, excellent communication, and strong organizational skills.

Qualifications

• High School Diploma or GED; an Associate’s degree is preferred.
• Two or more years of office administration experience, preferably in a medical setting.
• Prior medical coding experience preferred.

Responsibilities

• Coordinate with center staff to maximize patient census and ensure smooth front-office operations.
• Greet patients, answer calls, schedule and reschedule appointments, and relay messages to providers.
• Verify patient insurance, obtain pre-certifications/pre-authorizations, and enter data into databases.
• Enter and reconcile patient charges; gather and transmit monthly survey data as needed.
• Assemble and maintain patient charts; coordinate scheduling for ancillary testing and transportation as required.

Skills

Microsoft Office

Typing 60 wpm

Customer service

Organization

Communication

Education

High School Diploma or GED

Associate’s degree (preferred)

Job description

Healogics, Inc. is hiring a Patient Navigator / Front Office Coordinator for our Louisville outpatient wound care center.

You will greet patients, manage calls and scheduling, verify insurance, prepare patient charts, and support provider workflows to keep daily operations running smoothly. The ideal candidate has a high school diploma, 2+ years of medical front-office experience, proficiency in Microsoft Office, excellent communication, and strong organizational skills.