Outpatient Front Desk Specialist - Patient Experience

Hackensack Meridian Health Inc.; Whiting (NJ); On-site; USD 36,000 - 52,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office with front desk duties, check-in/check-out, scheduling and registration. You will handle patient communications, coordinate with clinical teams and ensure a positive patient experience while managing multiple tasks in a fast-paced environment.

This role requires strong customer service, basic computer skills (MS Office/Google Suite), reliable transportation, and willingness to travel between

Qualifications

• High School diploma, GED, or equivalent experience.
• 1+ years experience in customer service.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to prioritize and manage time efficiently.
• Must be able to travel to various locations.
• Reliable transportation.
• Proficient in Microsoft Office and/or Google Suite.

Responsibilities

• Front desk duties including check-in, scheduling, registration and check-out.
• Provide optimal support to the team and ensure patient satisfaction during visits.

Skills

Customer service

Multitasking

Time management

Communication skills

MS Office & Google Suite

Travel to locations

Education

High School Diploma or GED

Associates Degree

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient office with front desk duties, check-in/check-out, scheduling and registration. You will handle patient communications, coordinate with clinical teams and ensure a positive patient experience while managing multiple tasks in a fast-paced environment.

This role requires strong customer service, basic computer skills (MS Office/Google Suite), reliable transportation, and willingness to travel between