Outpatient Front Desk Specialist — Medical Office

Hackensack Meridian Health Inc.; Paramus (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient clinic operations. You will handle front desk activities, assist with check-in, registration, scheduling and check-out, and provide post-visit patient support to ensure a high-quality experience.

The ideal candidate has 1+ year of customer service experience, strong communication, and the ability to manage priorities in a busy environment.

Qualifications

• 1+ years experience in customer service.
• Ability to manage multiple tasks in a fast-paced environment.
• Willingness to travel to various locations; reliable transportation.
• Proficient in Microsoft Office and/or Google Suite; strong communication.

Responsibilities

• Provide front desk support in ambulatory setting.
• Assist with check-in, scheduling, registration and check-out.
• Support patients post-visit for any appointment needs.
• Collaborate with team to ensure optimal patient experience.

Skills

Customer service

Multitasking

Time management

Travel flexibility

Computer skills

Written comms

Verbal comms

Education

High School diploma

GED

Associates Degree

Tools

EMR/EHR

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient clinic operations. You will handle front desk activities, assist with check-in, registration, scheduling and check-out, and provide post-visit patient support to ensure a high-quality experience.

The ideal candidate has 1+ year of customer service experience, strong communication, and the ability to manage priorities in a busy environment.