Outpatient Front Desk & Patient Care Specialist

Hackensack Meridian Health; Wall (SD); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist for our outpatient team. You will manage front desk functions, assist with check-in/check-out, and ensure accurate registration while supporting patients' visit needs.

The role emphasizes patient experience, efficient scheduling, and clear communication across EMR systems and office staff. Travel to other locations may be required as part of coverage.

Qualifications

• High School diploma or GED required.
• 1+ years experience in customer service.
• Ability to multitask in a fast-paced environment.
• Must have reliable transportation and ability to travel to locations.
• Proficient with MS Office/Google Suite.

Responsibilities

• Greet and assist patients, manage check-in/out.
• Verify demographic information and insurance details.
• Enter data in EMR and schedule appointments.
• Handle communications via EMR, phone, and email.
• Maintain patient confidentiality.
• Support front-end operations and office supplies.

Skills

Customer service

Multitasking

Communication skills

Computer proficiency

EMR/EHR experience

Education

High School diploma or GED

Associates Degree

Tools

Microsoft Office

Google Suite

EMR/EHR systems

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist for our outpatient team. You will manage front desk functions, assist with check-in/check-out, and ensure accurate registration while supporting patients' visit needs.

The role emphasizes patient experience, efficient scheduling, and clear communication across EMR systems and office staff. Travel to other locations may be required as part of coverage.