Front Desk & Patient Access Specialist

Hackensack Meridian Health; Red Bank (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. The role supports the team to ensure patients receive optimal care, with emphasis on check-in/check-out, scheduling, and post-visit follow-up.

Requirements include a high school diploma (GED acceptable), 1+ year customer service experience, and proficient computer skills.

Qualifications

• 1+ years experience working with the public in a customer service setting.
• Excellent written and verbal communication skills.
• Proficient computer skills including Microsoft Office/Google Suite.

Responsibilities

• Greets patients and visitors promptly and courteously.
• Manages front desk tasks including check-in/check-out and scheduling.
• Maintains patient confidentiality and accurate EMR data entry.
• Supports the team to ensure high-quality patient care.

Skills

Customer service

Communication skills

Computer skills

Education

High School Diploma

Associates Degree preferred

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in the outpatient setting. The role supports the team to ensure patients receive optimal care, with emphasis on check-in/check-out, scheduling, and post-visit follow-up.

Requirements include a high school diploma (GED acceptable), 1+ year customer service experience, and proficient computer skills.