Outpatient Front Desk & Scheduling Specialist

Family Services Inc; Highland (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with company 5%

Generous paid time off

EAP

Pet insurance

Job summary

Family Services, Inc. seeks an Office Specialist to provide clerical support at an outpatient behavioral health center. You will greet clients, schedule in-person and Zoom appointments, collect copays, and manage calls while maintaining HIPAA-compliant records.

Responsibilities include data entry in the EMR system, filing, and ensuring documentation is complete and accurate. The role requires a HS diploma and at least 1 year of clerical experience and offers full-time hours.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of full-time clerical work experience or completion of a clerical training program with internship.

Responsibilities

• Scheduling and check-in/out of clients.
• Make reminder calls for next-day appointments.
• Data entry in an electronic medical record system and routine reception tasks.
• Collect fees, answer and route calls, and maintain organized records.
• Scans and files materials; ensure records are complete and compliant.

Skills

Grammar

Proofreading

Data entry

Communication

Organization

HIPAA knowledge

Education

HS diploma or equivalent

Tools

Word processing

EMR system

Job description

Family Services, Inc. seeks an Office Specialist to provide clerical support at an outpatient behavioral health center. You will greet clients, schedule in-person and Zoom appointments, collect copays, and manage calls while maintaining HIPAA-compliant records.

Responsibilities include data entry in the EMR system, filing, and ensuring documentation is complete and accurate. The role requires a HS diploma and at least 1 year of clerical experience and offers full-time hours.