Compassionate Front Desk & Scheduling Specialist

Family Services Inc; Yulan (NY); On-site; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

403(b) retirement plan with employer 5

Paid vacation & holidays

Time off & personal days

Job summary

Family Services, Inc. is hiring an Office Specialist in Highland, NY to provide clerical support for an outpatient behavioral health center. The role includes greeting clients, scheduling in-person and Zoom appointments, collecting copays, answering calls, and keeping documentation organized.

Qualifications include a high school diploma and at least one year of clerical experience or a clerical training program. Center hours are Mon–Fri, with a 40-hour workweek.

Qualifications

• High school diploma or GED required.
• At least 1 year of clerical experience or completion of a clerical training program.

Responsibilities

• Scheduling check-ins/outs for clients.
• Make reminder calls for next day appointments.
• Data entry in the electronic medical record system with accuracy.
• Handle reception tasks and provide routine clinic information.
• Collect fees and route calls to staff as needed.
• Maintain organized documentation and records.

Skills

Grammar & spelling

Office software

Clerical workflow

Arithmetic accuracy

Data entry

Communication skills

Team collaboration

Education

High school diploma

Job description

Family Services, Inc. is hiring an Office Specialist in Highland, NY to provide clerical support for an outpatient behavioral health center. The role includes greeting clients, scheduling in-person and Zoom appointments, collecting copays, answering calls, and keeping documentation organized.

Qualifications include a high school diploma and at least one year of clerical experience or a clerical training program. Center hours are Mon–Fri, with a 40-hour workweek.