Outpatient Front Desk Specialist

Comunidade Metodista; City of Poughkeepsie (NY); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with employer 5

Generous paid vacation and holidays

Job summary

Family Services, Inc. is seeking an Office Specialist to provide clerical support for an outpatient behavioral health center. The role includes greeting clients, scheduling in-person and Zoom appointments, collecting fees, and maintaining organized records.

The position requires a high school diploma or GED and at least one year of clerical experience or related training. Benefits include health coverage, a 403(b) plan, and generous paid time off.

Qualifications

• High school diploma or GED.
• One year of full-time clerical work experience or completion of a clerical training program with internship.

Responsibilities

• Greet clients/visitors, scheduling appointments in-person and via Zoom.
• Collect copays and service fees; answer and route calls.
• Perform routine clerical tasks: filing, photocopying, faxing, maintaining office supplies.
• Provide coverage at other clinics within the agency as needed.
• Adhere to HIPAA privacy regulations to protect client records.

Skills

Clerical skills

Data entry

Customer service

HIPAA awareness

Education

High school diploma or GED

Tools

Electronic Medical Record (EMR) system

Job description

Family Services, Inc. is seeking an Office Specialist to provide clerical support for an outpatient behavioral health center. The role includes greeting clients, scheduling in-person and Zoom appointments, collecting fees, and maintaining organized records.

The position requires a high school diploma or GED and at least one year of clerical experience or related training. Benefits include health coverage, a 403(b) plan, and generous paid time off.