Outpatient Front Desk Specialist — Clinic Admin

AltaPointe Health; Mobile (AL); On-site; USD 30,000 - 36,000; Full time

Job summary

AltaPointe Health in Mobile, AL, seeks a front desk administrator for adult outpatient programs. You will greet consumers, manage appointments, verify benefits, collect co-pays, and support clinicians in a clinical office setting.

The role emphasizes accuracy, confidentiality, and courteous service, with daily tasks including answering calls, logging messages, posting payments, and coordinating with medical records.

Qualifications

• High School diploma or equivalent.
• Experience in outpatient or clinical settings is a plus.
• Ability to verify insurance and collect co-pays.

Responsibilities

• Greets all consumers
• Cancels and re-schedules appointments as necessary
• Verify insurance and collect co-pays
• Schedule and re-schedule appointments; answer phones
• Protects and maintains confidentiality of all records and patient information.
• Enter billing and post payments to consumer accounts in Avatar.

Skills

Customer service

Phone etiquette

Scheduling appointments

Records management

Confidentiality

Education

High School diploma

Tools

Avatar

Job description

AltaPointe Health in Mobile, AL, seeks a front desk administrator for adult outpatient programs. You will greet consumers, manage appointments, verify benefits, collect co-pays, and support clinicians in a clinical office setting.

The role emphasizes accuracy, confidentiality, and courteous service, with daily tasks including answering calls, logging messages, posting payments, and coordinating with medical records.