Patient Access Coordinator | Front Desk & Admin Support

AltaPointe Health; Daphne (AL); On-site; USD 28,000 - 34,000; Full time

Job summary

EastPointe Hospital in Daphne, AL seeks a courteous front desk receptionist to welcome visitors, answer calls, and connect them with the appropriate AltaPointe staff. The role requires HIPAA awareness, accurate sign-in procedures, and a neat, organized lobby.

You will maintain records, assist with office tasks, manage keys and fobs, and support clinical staff with visitation calendars, messaging, and basic IT/phone system duties.

Qualifications

• High school diploma or equivalent required.
• One year hospital/office front desk experience preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Greets visitors in the lobby and directs them to staff.
• Answers calls with a proper greeting and routes to staff.
• Maintains sign-in records and HIPAA compliant visitor tracking.
• Keeps front desk organized and assists staff with clerical tasks.

Skills

Microsoft Office

Front desk experience

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

ShoreTel phone system

avatar system

Job description

EastPointe Hospital in Daphne, AL seeks a courteous front desk receptionist to welcome visitors, answer calls, and connect them with the appropriate AltaPointe staff. The role requires HIPAA awareness, accurate sign-in procedures, and a neat, organized lobby.

You will maintain records, assist with office tasks, manage keys and fobs, and support clinical staff with visitation calendars, messaging, and basic IT/phone system duties.