Patient Access Specialist

AltaPointe Health Systems; Citronelle (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

AltaPointe Health Systems in Citronelle, Alabama seeks a courteous front desk receptionist to greet patients, verify appointments, and guide them through intake and insurance procedures. This role uses the EHR system to enter data and supports billing, payments, and basic financial assistance tasks.

Responsibilities include answering calls, scheduling, and maintaining patient confidentiality while delivering high-quality customer service in a fast-paced clinic environment.

Qualifications

• High School diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to multi-task in a fast-paced office.
• Experience with front desk in medical/health setting preferred.

Responsibilities

• Greets consumers in a professional and welcoming manner.
• Verify appointments and notify clinicians.
• Direct consumers to waiting area and manage queues.
• Complete admission process and intake forms.
• Enter insurance information in the EHR system.
• Handle payments and deposits.
• Assist with Financial Assistance applications.
• Answer calls professionally and direct to the right person.

Skills

Customer service

Communication

Clerical skills

Data entry

Multitasking

Attention to detail

Education

High School diploma

Tools

Office equipment

Computers

Fax machines

Copy machines

Job description

AltaPointe Health Systems in Citronelle, Alabama seeks a courteous front desk receptionist to greet patients, verify appointments, and guide them through intake and insurance procedures. This role uses the EHR system to enter data and supports billing, payments, and basic financial assistance tasks.

Responsibilities include answering calls, scheduling, and maintaining patient confidentiality while delivering high-quality customer service in a fast-paced clinic environment.