Outpatient Clinic Admin Specialist - Authorizations & Scheduling

Beth Israel Lahey Health; Needham (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health in Needham, MA is seeking an administrative professional to support outpatient specialty clinics. You will verify insurance eligibility, coordinate prior authorizations, schedule surgeries, and manage patient communications while protecting confidentiality.

This role requires a high school diploma, 0–1 years experience, and proficiency with MS Office; prior hospital billing knowledge is a plus.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Ability to work independently with minimal supervision.
• Exhibits excellent customer service.
• Experience with computer systems required, including web based applications and Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Secures all required prior authorizations and documents in OMR.
• Interviews patients or representatives to verify information on file.
• Secures all referrals for outpatient clinic visits and documents in OMR.
• Prepares medical records and sets up peer reviews for Physicians as needed.
• Schedules patient surgeries and coordinates with hospital staff.

Skills

Customer service

Written communications

Teamwork

Independent work

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health in Needham, MA is seeking an administrative professional to support outpatient specialty clinics. You will verify insurance eligibility, coordinate prior authorizations, schedule surgeries, and manage patient communications while protecting confidentiality.

This role requires a high school diploma, 0–1 years experience, and proficiency with MS Office; prior hospital billing knowledge is a plus.