Medical Administrative Specialist — Scheduling & Billing

Beth Israel Lahey Health; Needham (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Specialist to support outpatient clinics under the Director, Outpatient Clinics. You will verify insurance, coordinate prior authorizations and referrals, and document in the EMR while handling scheduling and patient communications.

This role requires knowledge of CPT/ICD-10, accurate message taking, and the ability to manage calendars, billing inputs, and sensitive patient information with confidentiality.

Qualifications

• High School diploma or GED required.
• 3-5 years related work experience in a hospital financial or clinical setting.
• Ability to work independently with minimal supervision.
• Strong teamwork, organizational skills, and multitasking ability.
• Effective English communication.
• Experience with computer systems including web-based apps and MS Office.

Responsibilities

• Secures all required prior authorizations and documents in OMR with timely follow-up.
• Completes forms including disability, back to work and FMLA for patients.
• Interviews patients or representatives to verify or obtain information.
• Secures referrals for outpatient visits and documents in OMR.
• Prepares medical records and sets up peer-to-peer reviews for physicians.
• Schedules patient surgeries and coordinates with hospital staff.
• Inputs physician billing charges into Meditech daily.
• Maintains administrative calendars and composes routine correspondence.
• Performs check-in, registration, and verification of demographics; collects copays.

Skills

Teamwork

Organizational skills

Multitasking

Written communication

Oral communication

Customer service

English proficiency

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Meditech

Job description

Beth Israel Lahey Health is seeking an Administrative Specialist to support outpatient clinics under the Director, Outpatient Clinics. You will verify insurance, coordinate prior authorizations and referrals, and document in the EMR while handling scheduling and patient communications.

This role requires knowledge of CPT/ICD-10, accurate message taking, and the ability to manage calendars, billing inputs, and sensitive patient information with confidentiality.