Administrative Associate — Medical Office & Scheduling

Beth Israel Lahey Health; Needham (MA); Hybrid; USD 44,000 - 59,000; Full time

Job summary

Beth Israel Deaconess Hospital Needham is seeking an Administrative Associate to support Gastroenterology outpatient clinics. You will verify insurance eligibility, coordinate prior authorizations, and assist physicians with scheduling, billing, and patient communications.

The role requires 3–5 years in a hospital financial or clinical setting, strong organizational skills, and proficiency with Meditech and MS Office.

Qualifications

• High School diploma or GED required.
• 3–5 years related work experience in hospital financial or clinical setting.
• Knowledge of CPT/ICD-10 codes.
• Ability to work independently with minimal supervision.
• Experience with computer systems including Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Verify insurance eligibility and required authorizations for outpatient clinics.
• Coordinate and document preauthorizations with insurance providers.
• Interview patients or representatives and collect/em verify personal and insurance information.
• Secure referrals and medical clearances for outpatient visits.
• Prepare medical records and set up peer-to-peer reviews as needed for physicians.
• Schedule patient surgeries and coordinate with hospital staff.
• Input physician billing charges into Meditech daily.
• Maintain physician administrative and clinical calendars.
• Check-in, registration, and data verification; collect copayments at point of service.

Skills

Prior authorization

Phone screening

Scheduling surgeries

Billing coordination

Confidentiality

English communication

Education

High School diploma or GED

Related experience and education

Tools

Meditech

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Hospital Needham is seeking an Administrative Associate to support Gastroenterology outpatient clinics. You will verify insurance eligibility, coordinate prior authorizations, and assist physicians with scheduling, billing, and patient communications.

The role requires 3–5 years in a hospital financial or clinical setting, strong organizational skills, and proficiency with Meditech and MS Office.