Outpatient Client Services Coordinator (Trauma-Informed)

Community Medical Services; Kingman (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Subsidized medical, dental, and vision

Health savings account

Short and long-term disability

Life insurance

Paid time off

401K with match

CME reimbursement

Employee assistance program

Professional development

Job summary

Community Medical Services is seeking a Client Services Coordinator to warmly greet clients and visitors with professionalism and compassion in a trauma-informed manner. You will coordinate client care, schedule appointments, assist with walk-in intakes, and address client concerns in a busy outpatient setting.

The role supports the Clinic Manager, handles patient flow, and ensures confidentiality while promoting a welcoming environment. Full-time benefits accompany this position.

Qualifications

• Excellent communication with clients and staff.
• Ability to greet clients professionally and with empathy.
• Experience in outpatient or hospital front desk is preferred.

Responsibilities

• Greet clients in person and on the phone and manage inquiries.
• Schedule appointments and assist with walk-ins.
• Maintain client records in the EHR and ensure accuracy.

Skills

Clear communication

Customer service

HIPAA compliance

Team player

Multi-tasking

Conflict resolution

Education

High School Diploma/GED

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Community Medical Services is seeking a Client Services Coordinator to warmly greet clients and visitors with professionalism and compassion in a trauma-informed manner. You will coordinate client care, schedule appointments, assist with walk-in intakes, and address client concerns in a busy outpatient setting.

The role supports the Clinic Manager, handles patient flow, and ensures confidentiality while promoting a welcoming environment. Full-time benefits accompany this position.