Outpatient Cardiology Scheduler & Patient Concierge

Piedmont Healthcare, Inc.; Marietta (GA); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Piedmont Heart Institute Physicians is seeking a front office specialist to welcome patients, answer calls, and schedule appointments. You will be the first point of contact, creating a positive impression for the practice. This role supports various front office tasks as needed by supervision.

Requirements include a high school diploma and at least 1 year of customer service or scheduling experience in healthcare. NextGen experience is a plus and may be preferred.

Formación

• H.S. Diploma or GED required.
• 1 year of experience as a customer service representative, scheduler, or closely related position is required.
• Telephone, scheduling and physician practice experience preferred; NextGen experience preferred.

Responsabilidades

• Supports patient access by serving as a greeter, operator or general scheduler.
• Greets patients and answers the main telephone line to create a positive first impression of the practice.
• Triages calls and schedules clinic appointments and ancillary procedures; provides coverage for other front office roles as needed.

Conocimientos

Customer service

Scheduling

Telephone handling

Educación

High School diploma or GED

Herramientas

NextGen

Descripción del empleo

Piedmont Heart Institute Physicians is seeking a front office specialist to welcome patients, answer calls, and schedule appointments. You will be the first point of contact, creating a positive impression for the practice. This role supports various front office tasks as needed by supervision.

Requirements include a high school diploma and at least 1 year of customer service or scheduling experience in healthcare. NextGen experience is a plus and may be preferred.