Medical Imaging Front Desk Concierge

Piedmont HealthCare, PA; Mooresville (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Piedmont HealthCare, PA is seeking a friendly and organized Medical Receptionist to greet patients, schedule appointments, register patients, and collect co-pays in a busy office setting. The role includes updating patient records, handling phone inquiries, and assisting with basic office tasks to support clinicians and staff.

The position requires experience in customer service, a high school diploma or GED, and familiarity with medical terminology.

Formación

• High school diploma or GED required; medical terminology training preferred.
• Minimum 1 year experience in customer service; healthcare receptionist experience preferred.
• Completion of Clinical Receptionist assessment for imaging services.
• Experience with EHR systems and medical office procedures.

Responsabilidades

• Greet customers in a polite, prompt manner and inform appropriate departments of arrivals.
• Complete paperwork for imaging modalities; use EHR to generate billing information.
• Update patient information, collect co-pays, and obtain signatures as needed.
• Maintain clean, orderly waiting area and reading materials.
• Answer phones using script and assist with customer needs.

Conocimientos

Customer service

Phone etiquette

Multi-tasking

Clerical skills

HIPAA compliance

Communication

Teamwork

Educación

High school diploma or GED

Medical terminology training

Anatomy & physiology knowledge

Herramientas

Phreesia

Phone system

Descripción del empleo

Piedmont HealthCare, PA is seeking a friendly and organized Medical Receptionist to greet patients, schedule appointments, register patients, and collect co-pays in a busy office setting. The role includes updating patient records, handling phone inquiries, and assisting with basic office tasks to support clinicians and staff.

The position requires experience in customer service, a high school diploma or GED, and familiarity with medical terminology.