Outlet Operations Lead

Goodwill Industries of Southeastern Wisconsin, Inc.; Romeoville (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

The Outlet Supervisor at Goodwill Industries of Southeastern Wisconsin, Inc. oversees outlet store operations, mentors staff, and ensures customer satisfaction and safe, efficient store performance under management guidance.

Responsibilities include planning workflows, supervising cash controls, training employees, coordinating inventory rotation, and enforcing loss prevention policies while maintaining high service standards.

Qualifications

• Two years of supervisory experience preferred.
• Forklift certification.
• Ability to work flexible schedule including nights and weekends.

Responsibilities

• Plan and organize work assignments to increase customer service and protect assets.
• Train and coach employees to achieve productivity and teamwork.
• Oversee cash controls and operation of POS and tills.
• Maintain a safe and orderly work environment and ensure safety practices.
• Coordinate rotation of goods to keep fresh merchandise flowing.
• Support hiring, orientation, and training needs as required.

Skills

Customer Focus

Values Differences

Communicates Effectively

Situational Adaptability

Drives Results

Ensures Accountability

Job description

The Outlet Supervisor at Goodwill Industries of Southeastern Wisconsin, Inc. oversees outlet store operations, mentors staff, and ensures customer satisfaction and safe, efficient store performance under management guidance.

Responsibilities include planning workflows, supervising cash controls, training employees, coordinating inventory rotation, and enforcing loss prevention policies while maintaining high service standards.