Outdoor Product Guide & Brand Ambassador

ARC'TERYX; Chicago (IL); Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth programs

Paid time off

Wellbeing program

Health coverage

401(k) matching

Employee discounts

Descripción de la vacante

ARC’TERYX seeks a Product Guide to deliver an exceptional brand experience on the retail floor. You will share technical product knowledge, solve guest issues, and champion the brand in-store and within the community.

Ideal candidates are passionate about outdoor activities, flexible, and capable of balancing autonomy with teamwork while supporting leadership on initiatives and events.

Formación

• Passion for delivering exceptional customer service.
• Ability to problem-solve and adapt in a fast-paced retail environment.
• Willingness to be flexible and collaborative with the team.

Responsabilidades

• Deliver best-in-class brand experiences by sharing technical product knowledge and assisting with problem solving.
• Develop strong product understanding and weave this into guest interactions authentically.
• Serve as a brand ambassador in-store and in the community.
• Support store leaders on projects and brand initiatives to elevate guest experience.
• Provide feedback on merchandising and in-store experience to drive sales.
• Maintain open, collaborative relationships with the team and leadership.
• Assist with various store tasks as assigned by leadership.

Conocimientos

Customer service

Problem solving

Adaptability

Team collaboration

Descripción del empleo

ARC’TERYX seeks a Product Guide to deliver an exceptional brand experience on the retail floor. You will share technical product knowledge, solve guest issues, and champion the brand in-store and within the community.

Ideal candidates are passionate about outdoor activities, flexible, and capable of balancing autonomy with teamwork while supporting leadership on initiatives and events.