Outbound Telesales Consultant – SMB Solutions

American Express; Atlanta (GA); Remote; USD 27,552 - 41,328; Full time

Job summary

American Express in the USA is seeking a Tele Sales Consultant to build relationships with business customers and tailor solutions by phone. You will join an outbound sales team focused on acquiring new business customers through telecommunication channels.

A Bachelor’s degree is required, and you will work with a supportive environment that provides coaching, training and leadership development as you progress through your sales career.

Qualifications

• Experience in driving sales and outsourcing.
• Experience in a cold environment is an asset.
• A regular record of growing and maintaining business relationships.
• Experience in a highly regulated industry.
• Understanding of financial and business concepts.
• Knowledge of different market cycles and segments.
• Ability to browse through multiple digital platforms and web applications.
• Good listening skills and a consultative approach to communication with clients.
• Strong telephone skills that can communicate messages to multiple audiences at different levels.

Responsibilities

• Make outbound calls to business owners with annual revenues between $500,000 and $10 million, using a target list provided by American Express.
• Engage with business owners and decision makers in phone conversations, learn about their needs and recommend the right American Express business products.
• Maintain a high level of product and service knowledge, effectively communicate product features and benefits and other aspects of American Express Small Business products.
• Lead a successful pipeline of potential customers.
• Continually seek to improve sales skills including building relationships, understanding customer needs, managing barriers and closing sales.
• Follow Blue Box Standards, GCS Selling Practices and Standard Operating Procedures, American Express Guiding Practices.
• Become eligible for admission into US SMB and GCS.

Skills

Sales experience

Cold calling

Telephone skills

Relationship building

Financial concepts

Education

Bachelor's degree

Job description

American Express in the USA is seeking a Tele Sales Consultant to build relationships with business customers and tailor solutions by phone. You will join an outbound sales team focused on acquiring new business customers through telecommunication channels.

A Bachelor’s degree is required, and you will work with a supportive environment that provides coaching, training and leadership development as you progress through your sales career.