Dynamic Outbound Service Specialist | Commission Eligible

Young Chrysler Jeep Dodge Ram of Layton; Layton (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Young Chrysler Jeep Dodge Ram of Layton is hiring Customer Service Representatives / Outbound Call Specialists to join our Layton location. If you’re a strong communicator who thrives in a call center environment, this is a great opportunity to build a long-term career in the automotive industry.

In this role, you’ll connect with customers through calls, texts, and digital communication to schedule service appointments, follow up on maintenance needs, and support the service team.

Qualifications

• Experience in customer service, call center, or sales is a plus.
• Professional and friendly phone presence.
• Comfortable using technology and CRM systems.
• Ability to work independently and as part of a team.
• Interest in growth opportunities within the organization.
• Goal-driven attitude and strong work ethic.
• Ability to pass a background check and pre-employment drug screen.

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers.
• Deliver exceptional customer service while ensuring a high level of customer satisfaction.
• Utilize technology and CRM systems to track customer interactions and follow-up opportunities.
• Answer customer inquiries and efficiently schedule service appointments.
• Thrive in a fast-paced call center environment while meeting daily call and service targets.

Skills

Call center exp

CRM experience

Strong communication

Team player

Growth mindset

Background check

Tools

CRM systems

Job description

Young Chrysler Jeep Dodge Ram of Layton is hiring Customer Service Representatives / Outbound Call Specialists to join our Layton location. If you’re a strong communicator who thrives in a call center environment, this is a great opportunity to build a long-term career in the automotive industry.

In this role, you’ll connect with customers through calls, texts, and digital communication to schedule service appointments, follow up on maintenance needs, and support the service team.