Outbound Sales & Customer Care Specialist

Nippon Sanso Matheson; Mankato (MN); On-site; USD 26,000 - 34,000; Full time

Job summary

Nippon Sanso Matheson in Minnesota is hiring a Packaged Gases Customer Service Representative to manage sales campaigns, schedule appointments, and handle quotes. The role focuses on improving sales productivity and customer satisfaction.

You will work with Sales Leaders, Marketing and Customer Service to qualify leads, track outcomes, and provide timely information on products and pricing. Strong communication and independent work ethic are required.

Qualifications

• Outbound calling/inside sales experience desirable.
• Excellent customer service and relationship management.
• Ability to work independently.

Responsibilities

• Place outbound calls to schedule sales appointments with new or existing customers.
• Provide quotes or complete sales when appropriate for the campaign.
• Identify opportunities and communicate to sales/marketing for follow-up.
• Restock shelves and maintain showroom merchandising as needed.
• Assist in warehouse tasks including shipping/receiving and stocking.
• Track results of outbound campaigns and customer responses.
• Back up inbound customer service as needed.

Education

High School Diploma

Job description

Nippon Sanso Matheson in Minnesota is hiring a Packaged Gases Customer Service Representative to manage sales campaigns, schedule appointments, and handle quotes. The role focuses on improving sales productivity and customer satisfaction.

You will work with Sales Leaders, Marketing and Customer Service to qualify leads, track outcomes, and provide timely information on products and pricing. Strong communication and independent work ethic are required.