Outbound Member Support Specialist

Mindlance; Mason (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A national recruiting company is seeking a Customer Service Representative I to perform outbound calls, document interactions in computer systems, and monitor email requests. The ideal candidate will possess excellent typing and communication skills, with experience in customer service. This is a temporary position based in Mason, OH, with a flexible work schedule. Interested candidates should submit their chronological resume and contact for further details.

Qualifications

• Requires proficiency in typing, communication, and customer service.

Responsibilities

• Perform outbound calls to members and doctors' offices to notify outcome of prior authorization.
• Document call logs in the computer system using multiple systems.
• Monitor requests via e-mail for outbound call notifications.

Skills

Proficient typing

Communication skills

Customer service experience

Job description

A national recruiting company is seeking a Customer Service Representative I to perform outbound calls, document interactions in computer systems, and monitor email requests. The ideal candidate will possess excellent typing and communication skills, with experience in customer service. This is a temporary position based in Mason, OH, with a flexible work schedule. Interested candidates should submit their chronological resume and contact for further details.