Healthcare Outbound CSR - 3-Month Contract

Mindlance; Dublin (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A national recruiting company is seeking a Customer Service Representative in Dublin, OH, to manage outbound calls, document case details, and ensure timely communication with members and healthcare providers. This role requires strong typing and communication skills. Work availability is flexible during M-F from 8:00 AM - 8:00 PM EST. Candidates are encouraged to submit a chronological resume for consideration.

Qualifications

• Able to perform outbound calls to notify outcomes and manage case details.
• Must document call logs accurately in the system.
• Proficient in monitoring requests via e-mail for call notifications.

Responsibilities

• Make outbound calls to notify members and doctors about prior authorization.
• Document all call logs in the computer system.
• Monitor requests via e-mail for outbound notifications.

Skills

Proficiency in typing

Communication skills

Customer service skills

Job description

A national recruiting company is seeking a Customer Service Representative in Dublin, OH, to manage outbound calls, document case details, and ensure timely communication with members and healthcare providers. This role requires strong typing and communication skills. Work availability is flexible during M-F from 8:00 AM - 8:00 PM EST. Candidates are encouraged to submit a chronological resume for consideration.