Customer Service Representative I / Mason OH 45040

Mindlance; Mason (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A national recruiting company is seeking a Customer Service Representative I to perform outbound calls, document interactions in computer systems, and monitor email requests. The ideal candidate will possess excellent typing and communication skills, with experience in customer service. This is a temporary position based in Mason, OH, with a flexible work schedule. Interested candidates should submit their chronological resume and contact for further details.

Qualifications

• Requires proficiency in typing, communication, and customer service.

Responsibilities

• Perform outbound calls to members and doctors' offices to notify outcome of prior authorization.
• Document call logs in the computer system using multiple systems.
• Monitor requests via e-mail for outbound call notifications.

Skills

Proficient typing

Communication skills

Customer service experience

Job description

Customer Service Representative I // Mason OH 45040

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Business Customer Service Representative I

Contract 3 Months

Work Schedule M-F 7:00AM - 10:00PM EST (Flexible for any 8hrs; shift)

Essential Functions

• Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates
• Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion
• Monitors requests via e-mail for outbound call notifications
• Requires proficiency in typing, communication, and customer service
• Additional duties as assigned

If you are available and interested then please reply me with your “Chronological Resume” and call me on (678)-405-3590.

Thanks & Regards,