Healthcare Member Support Specialist — Outbound Calls

Healthcare Support Staffing; Laredo (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A national healthcare recruiting firm is seeking candidates for a role focusing on making outbound calls to verify member status. Ideal applicants should be comfortable reading scripts, typing responses, and have a background in customer service or call centers. A High School Diploma/GED is required. This position offers an opportunity to engage in healthcare and service management, providing essential support in a rewarding environment.

Qualifications

• Comfortable making outbound calls to verify membership.
• Ability to read and memorize scripts over time.
• Previous experience in customer service or call centers preferred.

Responsibilities

• Make outbound calls to members to verify their membership status.
• Input customer responses into the system during calls.

Skills

Outbound calling

Reading and memorizing scripts

Typing skills

Education

High School Diploma/GED

Job description

A national healthcare recruiting firm is seeking candidates for a role focusing on making outbound calls to verify member status. Ideal applicants should be comfortable reading scripts, typing responses, and have a background in customer service or call centers. A High School Diploma/GED is required. This position offers an opportunity to engage in healthcare and service management, providing essential support in a rewarding environment.