Hybrid Customer Service Support Specialist

ProSearch; Mason (OH); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Job summary

A leading staffing agency is seeking a Customer Service Support Specialist in Mason, OH, offering a hybrid work environment. This full-time role focuses on responding to customer inquiries, troubleshooting issues, and maintaining records. Ideal candidates will possess strong communication skills, experience in customer service, and proficiency in Microsoft Office. The position provides a great opportunity to grow your career in a dynamic team dedicated to customer satisfaction.

Qualifications

• Experience in customer service, call center operations, or client support preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to manage time effectively.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Troubleshoot customer issues and resolve concerns effectively.
• Complete data entry tasks to maintain accurate customer records.

Skills

Customer service experience

Strong communication skills

Data entry proficiency

Time management

Problem-solving abilities

Tools

Microsoft Office

Job description

A leading staffing agency is seeking a Customer Service Support Specialist in Mason, OH, offering a hybrid work environment. This full-time role focuses on responding to customer inquiries, troubleshooting issues, and maintaining records. Ideal candidates will possess strong communication skills, experience in customer service, and proficiency in Microsoft Office. The position provides a great opportunity to grow your career in a dynamic team dedicated to customer satisfaction.