Onsite Customer Support Specialist — Fast-Paced, High-Volume

LHH; Blue Ash (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing company in Blue Ash is seeking a reliable Customer Support Representative to handle a high volume of inbound inquiries and troubleshoot customer issues. The ideal candidate should have over 1 year of customer service experience and strong communication skills. This is an onsite position, Monday to Friday from 9 AM to 6 PM, with the role expected to last at least 5 months, with potential for extension or permanent placement.

Qualifications

• 1+ year of customer service experience, preferred in call center.
• Strong verbal and written communication skills.
• Detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Handle a high volume of inbound customer inquiries.
• Troubleshoot customer issues while maintaining service standards.
• Professionally manage escalated concerns.

Skills

Customer service experience

Verbal communication

Written communication

Problem-solving skills

Job description

A staffing company in Blue Ash is seeking a reliable Customer Support Representative to handle a high volume of inbound inquiries and troubleshoot customer issues. The ideal candidate should have over 1 year of customer service experience and strong communication skills. This is an onsite position, Monday to Friday from 9 AM to 6 PM, with the role expected to last at least 5 months, with potential for extension or permanent placement.