Outbound Call Specialist — Commission & Growth Opportunities

Young Subaru; South Ogden (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off

Job summary

Young Automotive Group's Young Subaru location in Utah is hiring Customer Service Representatives / Outbound Call Specialists to schedule service appointments and follow up on maintenance needs in a fast-paced, team-driven environment. South Ogden, UT-based role emphasizes calls, texts, and digital outreach to customers.

The role requires strong communication and CRM experience, with a positive, proactive attitude and the ability to meet daily targets.

Qualifications

• Experience in customer service, call center, or sales is a plus.
• Strong communication skills with a professional phone presence.
• Comfortable using technology and CRM systems.
• Ability to work independently and as part of a team.
• Interest in growth opportunities within the organization.
• Goal-driven with a positive attitude and strong work ethic.
• Ability to pass a background check and pre-employment drug screen.

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers.
• Deliver exceptional customer service while ensuring a high level of customer satisfaction.
• Utilize technology and CRM systems to track customer interactions and follow-up opportunities.
• Answer customer inquiries and efficiently schedule service appointments.
• Thrive in a fast-paced call center environment while meeting daily call and service targets.

Skills

Customer service

Call center

Sales

Communication

Tools

CRM systems

Job description

Young Automotive Group's Young Subaru location in Utah is hiring Customer Service Representatives / Outbound Call Specialists to schedule service appointments and follow up on maintenance needs in a fast-paced, team-driven environment. South Ogden, UT-based role emphasizes calls, texts, and digital outreach to customers.

The role requires strong communication and CRM experience, with a positive, proactive attitude and the ability to meet daily targets.