Dynamic Outbound Call Specialist | Commission & Bonuses

Young-Automotive-Group-; Layton (UT); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

The Young Automotive Group is hiring a Customer Service Representative / Outbound Call Specialist at our Layton, UT location to connect with customers via calls, texts, and digital channels to schedule service appointments and follow up on maintenance needs.

Join a family-owned, people-first culture with growth opportunities, competitive benefits including on-site medical options, 401k, and employee discounts across all Young Automotive Group products.

Qualifications

• Experience in customer service or call centers preferred.
• Strong communication and phone presence required.
• Proficient with CRM systems.
• Ability to work independently and in a team.

Responsibilities

• Make outbound and inbound calls to schedule service appointments.
• Provide exceptional customer service and maintain satisfaction.
• Use CRM to track interactions and follow-ups.
• Answer inquiries and efficiently schedule appointments.
• Exceed daily call and service targets in a fast-paced setting.

Skills

Customer service

Call center

CRM software

Communication

Teamwork

Background check

Tools

CRM system

Job description

The Young Automotive Group is hiring a Customer Service Representative / Outbound Call Specialist at our Layton, UT location to connect with customers via calls, texts, and digital channels to schedule service appointments and follow up on maintenance needs.

Join a family-owned, people-first culture with growth opportunities, competitive benefits including on-site medical options, 401k, and employee discounts across all Young Automotive Group products.